Win at Workplace Conflict – An HBR Blog Post


An article on conflict management techniques from Jeffrey Pfeffer at the HBR Blog Network explains that you’ll be more effective if you:

1. Stay focused on the most essential objectives.
2. Don’t fight over things that don’t matter.
3. Build an empathetic understanding of others’ points of view.
4. Keep your friends close, and your enemies closer.
5. Use humor to defuse difficult situations.

Read how these techniques help you Win at Workplace Conflict.

About Nilooka

I am a learner; and also a great trainer. I make learning fun for myself and for everyone else. Follow me @NVEDissanayake and visit my Facebook Page:
This entry was posted in Business Skills, Career Paths, creativity, HBR Blog Network, Life skills, Management Training, Personal excellence and tagged , , , , , , , , , . Bookmark the permalink.

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